Comments for Customer Complaint Consumer Forum http://customercomplaint.in A Complaint Board for consumers to submit a complaint Sat, 04 Sep 2010 16:22:08 +0000 hourly 1 Comment on Sony Ericsson Mobile Phone Complaint by LOUIS http://customercomplaint.in/sony-ericsson-mobile-phone-complaint/comment-page-1/#comment-644 LOUIS Sat, 04 Sep 2010 16:22:08 +0000 http://customercomplaint.in/?p=380#comment-644 HI THIS IS LOUIS I AM BEEN USING YOUR PHONE AND IS PRETTY GOOD NOW I LOST MY CELL PHONE IN AN ACCIDENT WHAT IS THE POSSIBILITIES OF GETTING MY PHONE BACK KINDLY LET ME KNOW I AM FROM HYDERABAD LOUIS 9177773702 HI THIS IS LOUIS I AM BEEN USING YOUR PHONE AND IS PRETTY GOOD
NOW I LOST MY CELL PHONE IN AN ACCIDENT WHAT IS THE POSSIBILITIES OF
GETTING MY PHONE BACK
KINDLY LET ME KNOW

I AM FROM HYDERABAD

LOUIS
9177773702

]]> Comment on Fraud in Airtel Prepaid Life Time Connection. by ashok http://customercomplaint.in/fraud-in-airtel-prepaid-life-time-connection/comment-page-1/#comment-627 ashok Thu, 02 Sep 2010 10:03:45 +0000 http://customercomplaint.in/?p=251#comment-627 strongly convinced with trheir cheating tacts. i am also shocked to see their response posted threatening to sue. YE TOH WAHI BAAT HUI CHORI BHI SEENA JORI BHI. in fact you are not the one and only recently i also had brunt of unsolicited service charges arbitrary deducted and when protested refused to refund thus cheating. this also because very few of us thinks of pulling them to a legal conclusive fight. infact I am subscriber of several air tel numbers with in my family, one of that is prepaid number 9958057927, which was not in use since long even there was no balance against my account till today morning. To day morning as soon as, I recharged my number an amount of Rs.30 have been deducted against friend service. When I contacted customer care center, I was told that that the service was activated on my number since 22 April. The same was told to have been provided on pushing some button while answering certain call. When I demanded cancellation of unsolicited service and refund of arbitrary deducted amount deducted on 2.09.10 for any unsolicited service in 22nd april, my call was transferred to some senior who refused to entertain refund of deduction. he also could not give the details of service used from my number, he was also not convinced as to if the same was not used by me how the same would have been solicited, whether for just paying the charges. infact, I never opted for any such service. Moreover, even if any children would have pushed any button, the same should have been discontinued; as such there was no balance since long. This is not a question of deducting meager amount of Rs. 30/- but I feel cheated by a reputed service provider for unsolicited service. The same is also evident that the service was never I repeat never used from my number. Arbitrary deduction for unsolicited service has also caused mental agony to me. now i am pulling out all the other numbers. let the airtel be happy with Rs. 30/- i have to look association with other service provider. strongly convinced with trheir cheating tacts. i am also shocked to see their response posted threatening to sue. YE TOH WAHI BAAT HUI CHORI BHI SEENA JORI BHI.

in fact you are not the one and only recently i also had brunt of unsolicited service charges arbitrary deducted and when protested refused to refund thus cheating. this also because very few of us thinks of pulling them to a legal conclusive fight.

infact I am subscriber of several air tel numbers with in my family, one of that is prepaid number 9958057927, which was not in use since long even there was no balance against my account till today morning.

To day morning as soon as, I recharged my number an amount of Rs.30 have been deducted against friend service. When I contacted customer care center, I was told that that the service was activated on my number since 22 April. The same was told to have been provided on pushing some button while answering certain call. When I demanded cancellation of unsolicited service and refund of arbitrary deducted amount deducted on 2.09.10 for any unsolicited service in 22nd april, my call was transferred to some senior who refused to entertain refund of deduction. he also could not give the details of service used from my number, he was also not convinced as to if the same was not used by me how the same would have been solicited, whether for just paying the charges. infact, I never opted for any such service. Moreover, even if any children would have pushed any button, the same should have been discontinued; as such there was no balance since long.

This is not a question of deducting meager amount of Rs. 30/- but I feel cheated by a reputed service provider for unsolicited service. The same is also evident that the service was never I repeat never used from my number. Arbitrary deduction for unsolicited service has also caused mental agony to me. now i am pulling out all the other numbers. let the airtel be happy with Rs. 30/-

i have to look association with other service provider.

]]> Comment on Tata Photon Billing Issues Complaint by Customer care http://customercomplaint.in/tata-photon-billing-issues-complaint/comment-page-1/#comment-621 Customer care Wed, 01 Sep 2010 06:38:52 +0000 http://customercomplaint.in/?p=571#comment-621 Dear Mr.Deepak Greetings from Tata Indicom! We sincerely apologize for the inconvenience caused to you. We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim. We assure you that we are committed to resolving the issue to your satisfaction. Should you require any further assistance please mail us at Customer.care@tatatel.co.in. Thanks and Regards Customer Care Tata Indicom. Dear Mr.Deepak

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

]]> Comment on Complaint Against IDBI Bank and Banking Ombudsman Mumbai by VIJAY KUMAR DAS http://customercomplaint.in/complaint-against-idbi-bank-and-banking-ombudsman-mumbai/comment-page-1/#comment-619 VIJAY KUMAR DAS Wed, 01 Sep 2010 05:36:34 +0000 http://customercomplaint.in/?p=204#comment-619 Dear sir, I have applied for net banking facility dated on 23/8/2010. But till date I could not received the Login pass word form the IDBI Bank. Being a old coustomer they should not treat like this.They should give the importance to old one. My A/c no. is 92278. Kindly arrange to get the pass word for net banking facilities. Dear sir,

I have applied for net banking facility dated on 23/8/2010. But till date I could not received the Login pass word form the IDBI Bank. Being a old coustomer they should not treat like this.They should give the importance to old one.
My A/c no. is 92278.

Kindly arrange to get the pass word for net banking facilities.

]]> Comment on Worst Broadband Service – Tikona Broadband by Ankit Grover http://customercomplaint.in/worst-broadband-service-tikona-broadband/comment-page-1/#comment-604 Ankit Grover Sun, 29 Aug 2010 12:47:49 +0000 http://customercomplaint.in/?p=341#comment-604 The Above complaints are True... Never Ever Go for Tikona... It has the World Worst Broadband Service. To be Very Honest to all of you the Customer care is also the Worst. No Services they just know how to make some one fool by Giving Wrong Information and Proving thats its Our Mistake that we have Selected Tikona and we Trusted the Wrong Company.. I Have Called Tikona so many times and lauched so Many complaints and I never feel its action and after Writing Several Written Complaints also I have not Got any Answers... Because of the Awful company i have Faced Many Difficulties and They dont have any Answers... And they are Robbers... They Robe Rs.500 at the start and They Informed me its Refundable when i took the connection and Now when i want to cancel they telling its Non Refundable and claiming False Promised... And The Best Part they Dont have Any supervisor Working that if u want to speak with the highest authority there is no One .. And Addition to it there collection department have no Link with the Customer Services ... That if have Paid the Bill and I understand By mistake its not there the collection department cannot speak with customer services and they dont have any Link between them... Now u can Understand my Frustration and there is a lot.. Trust By any other Network but Never Ever go for Tikona... The Above complaints are True… Never Ever Go for Tikona… It has the World Worst Broadband Service. To be Very Honest to all of you the Customer care is also the Worst. No Services they just know how to make some one fool by Giving Wrong Information and Proving thats its Our Mistake that we have Selected Tikona and we Trusted the Wrong Company.. I Have Called Tikona so many times and lauched so Many complaints and I never feel its action and after Writing Several Written Complaints also I have not Got any Answers… Because of the Awful company i have Faced Many Difficulties and They dont have any Answers…
And they are Robbers… They Robe Rs.500 at the start and They Informed me its Refundable when i took the connection and Now when i want to cancel they telling its Non Refundable and claiming False Promised… And The Best Part they Dont have Any supervisor Working that if u want to speak with the highest authority there is no One .. And Addition to it there collection department have no Link with the Customer Services … That if have Paid the Bill and I understand By mistake its not there the collection department cannot speak with customer services and they dont have any Link between them… Now u can Understand my Frustration and there is a lot..
Trust By any other Network but Never Ever go for Tikona…

]]> Comment on Complaint Against VIDEOCON D2H by Manphool Saini http://customercomplaint.in/complaint-against-videocon-d2h/comment-page-1/#comment-603 Manphool Saini Sun, 29 Aug 2010 12:12:52 +0000 http://customercomplaint.in/?p=448#comment-603 I bought almost all the electrical appliances of Videocon ,which are quite good. But I got a connection of Videocon d2h which proved me wrong. My customer ID is 72174. Within one or two month one set top which was faulty was changed by the company, but on 14.8.2010 I lost the service of d2h. The receiver was downloading, which was counting 0 to 46 , after 46 it continue to start from 0. I complained to the customer care ,they gave me some instruction, but in vein. They lodged my complaint the number of which is 17037771 and told that my problem will be solved within 24-48 hours. No one came. I again reminded again they gave another number17042391. Some body contacted me, I told the problem and stated him that the same problem was arose when I bought the product, then the receiver was changed, so when you come please bring the another receiver. But he did not, he checked it and declare that the receiver will be changed. I ask him to take my receiver to take with him as it was no use for me. I contacted few days later he replied as their is no stock , when it will arrive, I will take one to you. But no one come. I again reminded the customer care, they gave another number which was stated to be complaint against their engineer No. 17391742 on 24.8.2010. After that ,he came and asked some body to swap the programming which was not done. He told me that my earlier receiver is wet. As it was raining and moisture level was 95-98 %. I told him that it is OK I can dry its moisture with dryer and you can check andsee it.He told no need. He took the receiver new and old both and went away. After that no one came, I again contacted the customer care they gave another No. 17451882. No one came, Ironically each and every time I was told that your complaint has been forwarded/mailed and you will have no need to contact us .your problem will be solved within 24-48 hrs. or 2.10 pm, 4.00 pm or 8.00 pm or 10.00 pm. I am tired, The Company has changed to be a big cheat because of cost cutting, they have appointed their screw driver brand engineer, who have no man power or time to attend the customer and report the company the wrong information about customer. I know that it was a system application fault, it can be rectified by patch up CD or formatted it and re-install the application that may take 5 minutes hardly. But, after assurance given by the Sr. Executive Mr. Abhishek, no action has been taken till this date and time. If any body, who is going to take any DTH connection, please abstain from Videocon d2h opt for another one. I bought almost all the electrical appliances of Videocon ,which are quite good. But I got a connection of Videocon d2h which proved me wrong. My customer ID is 72174. Within one or two month one set top which was faulty was changed by the company, but on 14.8.2010 I lost the service of d2h. The receiver was downloading, which was counting 0 to 46 , after 46 it continue to start from 0. I complained to the customer care ,they gave me some instruction, but in vein. They lodged my complaint the number of which is 17037771 and told that my problem will be solved within 24-48 hours. No one came. I again reminded again they gave another number17042391. Some body contacted me, I told the problem and stated him that the same problem was arose when I bought the product, then the receiver was changed, so when you come please bring the another receiver. But he did not, he checked it and declare that the receiver will be changed. I ask him to take my receiver to take with him as it was no use for me. I contacted few days later he replied as their is no stock , when it will arrive, I will take one to you. But no one come. I again reminded the customer care, they gave another number which was stated to be complaint against their engineer No. 17391742 on 24.8.2010. After that ,he came and asked some body to swap the programming which was not done. He told me that my earlier receiver is wet. As it was raining and moisture level was 95-98 %. I told him that it is OK I can dry its moisture with dryer and you can check andsee it.He told no need. He took the receiver new and old both and went away. After that no one came, I again contacted the customer care they gave another No. 17451882. No one came, Ironically each and every time I was told that your complaint has been forwarded/mailed and you will have no need to contact us .your problem will be solved within 24-48 hrs. or 2.10 pm, 4.00 pm or 8.00 pm or 10.00 pm. I am tired, The Company has changed to be a big cheat because of cost cutting, they have appointed their screw driver brand engineer, who have no man power or time to attend the customer and report the company the wrong information about customer. I know that it was a system application fault, it can be rectified by patch up CD or formatted it and re-install the application that may take 5 minutes hardly. But, after assurance given by the Sr. Executive Mr. Abhishek, no action has been taken till this date and time. If any body, who is going to take any DTH connection, please abstain from Videocon d2h opt for another one.

]]> Comment on Tata Indicom Customer Complaint by Customer care http://customercomplaint.in/tata-indicom-customer-complaint/comment-page-1/#comment-597 Customer care Sat, 28 Aug 2010 07:09:24 +0000 http://customercomplaint.in/?p=484#comment-597 Dear Customer Greetings from Tata Indicom! Our team spoke to you and confirmed that the issue has been resolved. Should you require any further assistance please mail us at Customer.care@tatatel.co.in. Thanks and Regards Customer Care Tata Indicom. Dear Customer

Greetings from Tata Indicom!

Our team spoke to you and confirmed that the issue has been resolved.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

]]> Comment on Airtel Digital TV Complaint by jdk http://customercomplaint.in/airtel-digital-tv-complaint/comment-page-1/#comment-593 jdk Fri, 27 Aug 2010 10:45:14 +0000 http://customercomplaint.in/?p=313#comment-593 AD Airtel tv maan na maan mein tera mehmaan i m from haryana. i dnt hav any type of dealing with this foolish co. i m made tired by undesireable daily frequent messages from these non sense people for the last many years. they also calls me at my mobile pretending me by some pseudo SOM PARKASH. i think there is no such person.it is a business tactics through taxi girls. i made frequent requests to customer care centre but it appears they all r deaf n dumb. I SEND SHAME TO [MIS] MANAGEMENT of poor AD AIRTEL. jdk AD Airtel tv
maan na maan mein tera mehmaan
i m from haryana.
i dnt hav any type of dealing with this foolish co.
i m made tired by undesireable daily frequent messages from these non sense people for the last many years.
they also calls me at my mobile pretending me by some pseudo SOM PARKASH.
i think there is no such person.it is a business tactics through taxi girls.
i made frequent requests to customer care centre but it appears they all r deaf n dumb.
I SEND SHAME TO [MIS] MANAGEMENT of poor AD AIRTEL.
jdk

]]> Comment on Fraud in Airtel Prepaid Life Time Connection. by vijendra kumar http://customercomplaint.in/fraud-in-airtel-prepaid-life-time-connection/comment-page-1/#comment-592 vijendra kumar Fri, 27 Aug 2010 06:51:32 +0000 http://customercomplaint.in/?p=251#comment-592 AIRTEL prepaid complaint Hey AIRTEL you are a big cheater in this whole world. You close my number without information without notice and without any reason. And after long discussion you told me that this not possible for again run that number. But now I see that my number 9892041880 is now running on other behalf of person. After use 5 year you give this to your customer (ek dokha)? I was also your old customer but you did not do with me good… ------------------------------------------------------------------------------------------------------- Please call to inform this 9773054028 number. I m sending this email to inform me...vijendra_chaurasiya0111@yahoo.co.in AIRTEL prepaid complaint
Hey AIRTEL you are a big cheater in this whole world. You close my number without
information without notice and without any reason. And after long discussion you
told me that this not possible for again run that number. But now I see that my
number 9892041880 is now running on other behalf of person. After use 5 year you
give this to your customer (ek dokha)? I was also your old customer but you did not
do with me good…
——————————————————————————————————-
Please call to inform this 9773054028 number. I m sending this email to inform me…vijendra_chaurasiya0111@yahoo.co.in

]]> Comment on Complaint Against CROMA Retail and Jeeves Consumer Service by Praveen http://customercomplaint.in/complaint-against-croma-retail-and-jeeves-consumer-service/comment-page-1/#comment-575 Praveen Tue, 24 Aug 2010 09:42:54 +0000 http://customercomplaint.in/?p=520#comment-575 I agree with Gajanan. Jeeves Consumer Service is horrible and incompetent. I called Croma Extended Warranty help line to repair my IPOD which is under extended warranty. They suggested me to submit to Jeeves Consumer Service in Bangalore. I surrendered the IPOD for repair to them on 19th of June. Till date I have made at least 20 calls and every time, Mr. Mahesh who heads this division devises a new story and says the device is eligible for replacement and will provide me one in couple of days. I am fed up with these incompetent providers. It's been more than 2 months and still eagarly waiting .. My sincere advice, please do not buy extended warranty from Croma Retail and waste your money. Jeeves will make your life miserable if your device fails in extended warranty. I agree with Gajanan. Jeeves Consumer Service is horrible and incompetent. I called Croma Extended Warranty help line to repair my IPOD which is under extended warranty. They suggested me to submit to Jeeves Consumer Service in Bangalore. I surrendered the IPOD for repair to them on 19th of June. Till date I have made at least 20 calls and every time, Mr. Mahesh who heads this division devises a new story and says the device is eligible for replacement and will provide me one in couple of days. I am fed up with these incompetent providers. It’s been more than 2 months and still eagarly waiting ..

My sincere advice, please do not buy extended warranty from Croma Retail and waste your money. Jeeves will make your life miserable if your device fails in extended warranty.

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